ผู้เขียน หัวข้อ: Amadeus Asia รับ Trainer  (อ่าน 2559 ครั้ง)

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Amadeus Asia รับ Trainer
« เมื่อ: พฤษภาคม 24, 2011, 08:36:57 PM »
Amadeus is the world leader in provision of solutions to the travel industry to manage the distribution and selling of travel services. Its solutions and services are used by our customer groups in different ways. Nearly 75,000 travel agencies and more than 11,000 airline sales offices use the Amadeus System to run their businesses. Many of the industry's other leading travel service providers use our modular technology to optimise their distribution and internal operational requirements.

Amadeus Asia is the Regional Headquarters in Asia Pacific located in Bangkok and currently consists of 250 employees in various functions, and we are continuing to expand the office and looking to fill the following position amongst a very enthusiastic team.


Trainer (GLS)

Major Responsibilities

Overall Position Objective

Design, deliver and administrate training courses on the use of the Amadeus System and Amadeus products to clients and partners.

Main Position Activities

    - Design new courses: analyse existing documentation (e.g. functional specifications, Product sheets, product features and benefits, Amadeus sales process and related courses), establish contacts with subject matter experts and produce instructional material accordingly.
    - Ensure that the subject matter is presented in an organised effective matter. This includes establishing the course criteria, developing a draft course, validating the course design and implementing the course.
    - Use the established evaluation process to ensure the continuing relevance of training to business needs.
    - Develop an outline framework for the design of the course based on a review of the training need, learning environment and organisational expectations.
    - Maintain all training support material to guarantee a high level of quality in all instructional resources, e.g. training modules, toolboxes, coaching guidelines, etc.
    - Maintain internal and external relationships with departments responsible for defining Amadeus products and customers.
    - Deliver training courses in form of Classroom and Virtual Classroom sessions to Airlines, Travel Agencies, Amadeus internal staff and Amadeus Commercial Organisations.
    - Ability to travel 50% of the time


Minimum Requirements

Education

    - University Degree or equivalent
    - Fluent spoken and written English, other languages are an advantage.


Technical Skills

    - 5 years Check-in and Weight and Balance experience. Airline Industry background.
    - Solid Amadeus product knowledge would be an advantage.


Personal Skills

    - Multicultural Approach (Ability to work with and communicate effectively across regional cultures)
    - Accountability & Proactivity (Demonstrated ability to work strategically and project driven)
    - Change Management & Flexibility (Proven ability to work well with a variety of learners)
    - Excellent communication and presentation skills
    - Customer Focus & Interpersonal Understanding (Sensitivity to learners needs, good listener, having empathy for others)
    - Demonstrated ability to organize work plans / projects


Job Experience

    - Minimum of 4 years Travel Industry or Airline experience, in particular Departure Control
    - Minimum of 4 years experience within the Amadeus Organization
    - Training experience is a plus


The above position require individual who are customer-focused, result-oriented, well-organised, team players, and comfortable with multinational environment with excellent command of both written and spoken English and computer literacy.


Interested persons please submit your application letter and resume before 30 Jun 2011 to


    AMADEUS ASIA LTD.

    Human Resources Department

    27th Floor, Capital Tower, All Seasons Place,
    87/1 Wireless Road, Lumpini, Phatumwan, Bangkok 10330

    E-mail: asia.recruitment@amadeus.com
    Resume submitted via email must be in Ms.Word (.doc or .rtf), PDF, or plain text format only.

    For more information, please visit us at: www.amadeus.com/careers